ADDRESS
PO BOX 3930
ESTES PARK CO 80517
Superior Trash Company llc
CONTACT
Email: info@stcestes.com
Direct: (970) 214-4902
Other: 1-888-852-1898
Frequently Asked Questions
QUESTIONS
Q: Where can I find the cost of bags?
A: The cost of bags is not listed on the website.
You may do one of the following at lease one
day before your service day:
•
Click Here to Submit a Reorder Request
•
Call or Text (970) 214-4902, you will need to
provide your service address.
If we have your current email on file, we will
send you an email with pricing. An email will
also be sent to all customers with active emails
when there are any cost adjustments or service
day changes. Otherwise you need to contact us
every January for current cost.
Q: Do I need to keep my contact information
up-to-date?
A: YES. By keeping your contact information
up-to-date, you should receive emails giving
notification of service adjustments like cost
adjustments, service day changes. Please
Click Here to Update your Contact Information.
Q: Can I use twisty-ties to close the bags?
A: NO. Twisty-ties do not always secure the bag
closed. Tie the bags off with a secure knot at
the top. Here is a instructional video in the
proper way to tying bags. View Instructional
Video >
Q: How do I stop birds from attacking the
bags?
A: Use a trash container that meets the
requirements of the Wildlife Protection
Ordinance. (Customers are responsible to
clean up the mess left behind from wildlife &
birds attacking bags.)
Q: What payment methods may I use?
A: We accept check, money orders, and cash.
We DO NOT accept credit cards at this time.
Q: What happens when I run out of your
trash & recycle bags?
A: Fill-up a 33gal black generic bag, then on
your next service day take the cost of one roll
and divide by 10 equals the cost of 1 generic
33gal bag (up to 5 generic bags). Add up total
(example:1 roll + 1 generic bag = final cost)
Q: Will the driver return if I don’t get may
bags out in time?
A: Yes. For a $10 - $15 return fee that is due at
time of service.
Q: Will the driver pickup un-bagged items
(example: bundled branches)?
A: YES! Contact us at (970) 214-4902 to get a
quote. The service payment is due at time of
service.
Q: Am I required to use a bear can?
A: Each resident is responsible for keeping in
compliance with the Wildlife Protection
Ordinance. Please read this document to help
you make the best decision for your
circumstances. Wildlife Protection Ordinance
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